Privacy Policy

Scope and Purpose of this Privacy Policy

This Privacy Policy explains in detail how Poached Rhino Pharmacy Guide (“we”, “our”, or “us”) collects, uses, stores, protects, and discloses your personal information when you access or interact with our website and its services. This policy applies to all users of the Poached Rhino Pharmacy Guide website located at poachedrhino.org, including patients, healthcare professionals, and general visitors. It is designed to ensure your understanding of the treatment and safeguarding of your personal data in accordance with the laws and regulations applicable in the United Kingdom, specifically the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other relevant data protection legislation.

By using our services, you agree to the terms outlined within this Privacy Policy. The policy covers all manner of personal data collection, whether provided directly by you, gathered automatically through your interaction with our site, or supplied by third parties authorized to act on your behalf. We encourage you to read this policy thoroughly to comprehend the types of information collected, the legal basis for its processing, your corresponding rights, and how to exercise control over your personal data.

Information We Collect

We collect and process a variety of information depending on your interaction with Poached Rhino Pharmacy Guide. The categories of information may include, but are not limited to: personal identification data such as your name, email address, and postal address; usage information including browser types, operating system, and IP addresses; information collected via cookies and similar technologies for statistical and website improvement purposes; and additional data you voluntarily provide through inquiries, feedback forms, account registration, or newsletter subscriptions. We may also collect professional or health-related information, should you elect to participate in surveys or professional networking.

Automatic data collection methods are used to gather anonymized technical and analytical information to aid in the proper functioning, security, and enhancement of our website. Furthermore, we may aggregate or anonymize data to improve the user experience and for analytical benchmarking, ensuring no personally identifiable information is disclosed.

How We Use Your Information

Your information is processed for specified, legitimate, and explicit purposes, as allowed under UK law. Uses of personal data may include: enabling access to website features; responding to user queries and feedback; providing requested information on pharmaceuticals, medicines, and health supplements; sending service or policy updates, newsletters, or marketing communications where legally permitted; enhancing the site’s security and performance; conducting research, analytics, and usage evaluations; maintaining legal and regulatory compliance; and protecting against unauthorised use or abuse of our systems. Where we rely on legitimate interests or your consent, you may object or withdraw consent at any time as outlined in this policy. We strictly limit the access and use of your data to purposes required for the operation, improvement, or regulatory compliance of our services.

Legal Basis for Processing Personal Data

We process personal data only where a legal basis exists under UK GDPR and associated legislation. Such legal grounds may include your explicit consent, the necessity for the performance of a contract, compliance with legal obligations, vital interests relating to health or safety, or our legitimate interests provided they do not override your fundamental rights and freedoms. Where required, we seek your affirmative consent, ensuring transparency and the opportunity for you to decline or change your preferences at any point, without detriment. Any processing that is based on legitimate interest is carefully balanced against potential impacts on your privacy, and full documentation is maintained for accountability purposes.

Disclosure of Information to Third Parties

We may share personal data with trusted third-party partners only when necessary for the operation of our website or to fulfill services requested by you. Such disclosures are undertaken with strict contractual safeguards to protect your data’s confidentiality and integrity. Examples include IT service providers, analytics platforms, regulatory authorities, legal advisors, or healthcare professionals acting under confidentiality obligations. International transfers are only made to countries with adequate data protection standards or subject to appropriate safeguards as required by UK law. We do not sell or rent any personal information to third parties for marketing purposes, nor do we disclose your data without your authorization except where mandated by law, regulation, or judicial requirement.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, in line with legal, accounting, or regulatory requirements. Where data is no longer needed, we implement secure methods of deletion, destruction, or anonymization. To protect your information, we employ industry-standard security measures including encryption, secure servers, regular vulnerability assessments, restricted access, and staff confidentiality training. Despite our best efforts, no internet transmission is completely secure. However, we continually monitor and enhance our systems to safeguard against loss, misuse, unauthorized access, or alteration of your personal data at every stage of its lifecycle.

Your Rights under Data Protection Law

Under the UK GDPR and Data Protection Act, you have certain rights regarding your personal data. These include the right to access your information, rectification of inaccuracies, erasure (“right to be forgotten”), restriction or objection to processing, data portability, withdrawal of consent (where applicable), and the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your privacy rights have been violated. To exercise your rights, please contact us using the details provided below. We aim to respond to all valid requests within the legal timeframes. For identification purposes and the security of your information, we may request further verification prior to fulfilling your request.

Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enable essential features, analyze website traffic, and personalize user experiences. Cookies may be session-based (deleted after your visit) or persistent (remaining until they expire or are deleted). Cookies can include strictly necessary types, performance analytics, and functional cookies. You may configure your browser settings to refuse all or some cookies or to alert you when they are set. Please note, however, that disabling cookies may affect site functionality. Detailed information about the types, purpose, and management of cookies is available in our separate Cookies Policy, which is an integral part of this Privacy Policy.

Children’s Privacy

Poached Rhino Pharmacy Guide is intended for use by individuals aged 18 and above. We do not knowingly collect or solicit personal information from anyone under the age of 18 without parental or guardian consent. If we become aware of inadvertently holding data relating to a minor, we will take prompt steps to delete such information from our records. We urge parents and guardians to supervise children’s online activities and contact us if you suspect a minor has provided personal data to our service.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in legislation, our practices, or as required to maintain transparency in our operations. When amendments are made, the updated version will be posted on this page with a revised ‘effective date.’ We encourage all users to review this policy regularly to stay informed about how we protect and process personal data. If substantial changes are made, where appropriate, we will notify you through prominent website notices, email, or direct communication.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the following details:

  • Colin Hargrave
  • Owner, Poached Rhino Pharmacy Guide
  • Victoria University of Wellington, Kelburn Parade, Kelburn, Wellington 6012, New Zealand
  • Email: [email protected]

We are committed to addressing your privacy-related queries in a timely and responsible manner, and we invite you to contact us for any additional information or clarification required regarding our privacy practices.